Frequently Asked Questions
The phone line is currently busy. Is there another way to solve this?
All-in-One Solution
The Bedi Medical Mart team works hard to provide the best service to our patients. Please try again in a few minutes or contact us at the mentioned email address.
Could you please explain the issue, if the online booking system is not working properly?
Q. My doctor asked me to send a photo/file/attachment, where should I send them to?
We apologise for any inconvenience caused by the online booking system. Our team is actively working to resolve the issue. For further assistance or to make an appointment, please contact customer service.
How can I reset my password for my bedimedicalmart.com account?
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On the login page, click “Forget Password,” and you will receive an email with instructions to reset your account password.
Where can I go to search for promotions?
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Every month, Bedi Medical Mart sends out an email with our most recent sales, news and most popular products. Just subscribe to our newsletter at the bottom of the page.
What if a product I am looking for is not in your catalog?
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Bedi Medical Mart product collection is constantly expanding, and we are ready to fulfill any special requests you may have.
Do you provide export service to other countries?
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Yes, Bedi Medical Mart uses an authorised shipping supplier to export the medical equipment to any country.
Do the delivery charges change based on the country?
All-in-One Solution
Yes, shipping costs will change depending on the country. The charges are affected by different factors such as distance, local taxes, and customs regulations.
Do you have FDA approval for your healthcare equipment?
Q. My doctor asked me to send a photo/file/attachment, where should I send them to?
Yes, Bedi Medical Mart medical devices are FDA approved.
Can I track my shipping order?
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Yes, you can track order by tracking the number, provided by Bedi Medical Mart to check the status of your delivery.
Do you provide warranties for your medical equipment?
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Bedi Medical Mart medical devices have warranties depending on the product model.
What payment methods are supported?
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We accept different payment options such as major credit cards (Visa, MasterCards), PayPal and safe bank transfers.
Can I specify a delivery date when ordering?
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Currently, we don’t allow customers to choose a delivery date at the time of order placement. Once your order has been delivered, you will receive tracking information.
