At Bedi Medical Mart, we prioritize ensuring your satisfaction with your purchase. We have a return and refund policy, if you are not happy with your order, under the following conditions:
Please contact our customer service department to begin the return procedure. Our team will guide you through the return process.

You may return the products within 7 days of delivery.
The product must be in its original packaging and unopened.
Our customer service department will provide you with authorization.

Return shipping

Shipping fees are non-refundable and return shipping expenses are also covered by the customer, unless the product is incorrect or faulty.

Defective or wrong items

Please contact our customer service department immediately, if you receive defective or wrong products. They will help you fix the problems and guide you through the replacement process. If you want a solution timely, kindly give them all the information about the problem.

Refunds

Once our team member receives and inspects the returned item, we will process the refund or replacement. Although we try to handle the returns and provide the refunds as soon as possible, please give us a reasonable processing time.

Cancellations

You may cancel your order before it has been shipped by contacting our customer service team through phone or email, as mentioned below. Once the order has been shipped, you cannot cancel it.

Contact us

If you have any queries regarding our return and refund policy, please feel free to contact us. You can call us at 1-888-449-0846 or email us at info@bedimedicalmart.com